Make sure that the correct password is entered. Note The user ID resembles or If you're not sure what your user ID is, contact your administrator. Make sure that the correct user ID is entered. To resolve this issue, use one of the following methods, as appropriate for your situation. It usually looks like or And check to make sure you typed the correct password.This issue occurs if the wrong user ID or password is entered. Make sure you typed the user ID assigned to you by your organization. When users try to sign in to the Office 365 portal, they receive the following error message: We don't recognize this user ID or password For more information about this change, read this blog post. Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise.
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